Lajobi terrible customer service
This is a nice crib, and I love Graco products. However, Lajobi is the maker of the crib.
The crib is actually made in China. I'm shocked that Graco puts their logo on Lajobi cribs.
I have a missing peice to the crib, and have been trying to get assistance from Lajobi since
December. After months of calling, I finally was able to get a human on the phone in March.
I have read multiple complaints online regarding their phone system. I've been advised that they
are in the process of fixing the phone lines. After going through the automated system, in which
it states they are experiencing high call volumes and to try back later. The system than hangs up on you.
I wish I would have done my research regarding cribs before purchasing this one. While it is my fault that
I did not realize a peice to my crib was missing upon initial purchase. I don't beleive it excuses their
terrible customer service and phone lines. I have read multiple...
- Crib converts to a toddler bed (no guard rail needed for conversion), daybed and full-size headboar
- Three-position mattress height adjustment
- Durable and functional
- Five-year limited warranty against manufacturer's defects
- JPMA, ASTM and CPSC safety certified
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Durable, versatile and beautiful, the Lauren Convertible Crib is sure to provide years of beauty and function. Simple yet elegant in style, this sturdy crib features stationary side rails for a safe sleeping environment for baby with a mattress platform that adjusts to three different heights depending on the age of your baby. This crib transitions easily to a toddler bed needed for, daybed and full-size headboard.
Product brand: La Jobi
Rating: 100% based on 975 ratings. 91 user reviews.
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