Customer service was no dream
The dresser was very nice. However, when it came, it had one of the drawer glides on incorrectly. It had the little roller at the back of the drawer rather than the front like all the others. Consequently, it wouldn't slide into the cabinet. The glide was an incorrect part. It must have been designed for another product entirely because it couldn't be reversed or used in any way. It just wasn't made for that dresser. After several phone calls to Dream On Me customer service, I finally gave up in despair of getting any relief from them. Dream's customer service was a nightmare!! Finally I went to Home Depot and bought four new glides which I installed on the drawer and in the cabinet and I threw the factory installed ones away and now the drawer works. I spent considerable time on the phone with the company, drove 30 miles round-trip to a hardware store, bought and paid for those glides out of my own pocket, wrestled with the dresser, fixed the problem and never did get any...
- Made with pine
- Designed with safety in mind to meet surrent US safety standards
- Comes complete with safety furniture tipping deterrent hardware
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The Dream on Me, Del Ray 5 Drawer Dresser with its superb style and function enhances the interior design of any modern or classical nursery or bedroom. With its sleek majestic design, dramatic, pronounced rounded feet and non toxic, lead free wood finish, this dresser complements any decor. This beautiful piece of furniture will last far beyond your baby's toddler years. The chest consists of 5 smooth gliding drawers that provide an impressive space for storing all your nursery essentials and/or extra bedding, etc. Comes complete with safety furniture tipping deterrent hardware. Measures 36.25" X 19.00" X 47.00".
Product brand: Dream On Me
Rating: 100% based on 975 ratings. 91 user reviews.
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